Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Thank you for your patience. Smart document scan software. Some older scanners may have come with a full feature HP software CD created for older versions of Windows might not install in a newer Windows operating system. Another USB cable might not be compatible with the scanner.

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HP ScanJet – Scanner driver and software support for Windows 10

If the scanner works and you changed the way it was connected to the computer in step 1, the communication problem might involve the USB hub, the docking station, a USB port, or another USB device. Asia Pacific and Oceania. Not sure which drivers to choose? We were unable to retrieve the list of drivers for your product.

Use the following information to find out the level of support offered for your scanner and where to obtain it. Scan at up to ipm1 with page ADF and ultrasonic double-feed detection.


Uninstall and then reinstall the HP Scanjet utilities If checking the scanner cable connections did not solve the problem, the problem might have occurred because of an incomplete installation. If the problem persists after verifying the above items, try the following:. If the power cable is connected to a surge protector, ensure that the surge protector is plugged into an outlet and turned on.

Modify your browser’s settings to allow Javascript to execute. Get HP reliability backed up by a full one-year warranty with on-site repair.

HP ScanJet – Scanner driver and software support for Windows 10 | HP® Customer Support

Check the USB connection Check the physical connection to the scanner. The Virtual Agent is currently unavailable.

Why not take a look on YouTube to find one? Let HP identify any out-of-date or missing drivers and software. HP Scanjet Pro f1.

Maintenance Package Options – 3 or 5 years. Select all Deselect all. Another USB cable might not be compatible with the scanner.

HP ScanJet N9120 – Scanner initialization or hardware problems

Ensure that the power cable is securely connected between the scanner and a live electrical outlet. Engineer onsite Within 3 h; usually next day!


Javascript is disabled in this browser. Sorry, there are currently no consumables available for this scanner. This page requires Javascript. HP has scanned nn9120 product but currently has no suggestions for driver updates. What HP have to say Free remote installation We’ll deal with the fiddly drivers etc.

HP ScanJet N Document Scanner

E File UK Ltd. How does HP install software and gather data? Europe, Middle East, Africa. Some scanners do not support network scanning or network installs.

Full breakdown cover Incl. Is my Windows version bit or bit? The list of recommended drivers for your product has not changed since the h time you visited this page. Use a USB cable connection. Try using the scanner after reconnecting each additional USB device, and disconnect any USB devices that prevent the scanner from working correctly.